refund Policy

DISHPOZA focuses on eco-friendly disposable tableware, which is manufactured and supplied under strict quality control standards. 

Eligibility for Refund  

Refunds apply only under the following conditions:  

- Products received are damaged during transit  

- Incorrect products were supplied compared to the confirmed order  

- Manufacturing defects are found upon delivery 

Non-Refundable Conditions  

Refunds will not be issued for:  

- Minor natural variations in palm leaf texture or color  

- Orders placed with customization or private labeling  

- Used, altered, or improperly stored products  

- Orders canceled after dispatch 

Refund Process  

Buyers must notify DISHPOZA within 7 days of receiving the shipment. Clear photographic or video evidence must be provided. Approved refunds will be processed through the original payment method or adjusted in future orders. Refund timelines may vary based on banking and international transaction processes.